GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- CHCatherine H.Verified BuyerRated 5 out of 5 stars3 months agoSprorty and beautiful
Very flattering fit, lots of personality in this dress. Stretchy sides make it feel very comfortable and look edgy in textured stone wash. Love it!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- AMAnne Marie M.Verified BuyerRated 5 out of 5 stars6 months agoNorcott Jacket Dress
Great fit. Very stylish. In cooler weather Im wearing with a mock turtleneck and leggings beneath with booties. I may try for tge short skeeved jacket dress next. Wish it came in more colors, both lighter and darker.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- WAWendy A.Verified BuyerRated 5 out of 5 stars7 months agoSuper cute!
I love the this material! The dress fits perfectly and looks really nice with a cami under it.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- WBWendy B.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars7 months agoI love this dress!
This is the second one I’ve purchased. The fit
Is true, the garment is comfortable and attractive. The color is lovely!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- WBWendy B.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars7 months agoThis Jacket Dress Rocks!
I love this jacket dress! The color is fabulous with the stone washed look - the xs fits like a glove. Lots of compliments when I wore it. I just ordered it in another color!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SBSHERIL B.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars8 months ago2nd Jacket and I love it, too!
This is the 2nd Norcott jacket I've purchased and it's another winner. I love this shade of blue. I'm pairing them again with some cozy leggings. I'm so glad I found this company!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JGJoani G.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars8 months agoComfortable yet stylish dress.
It is light enough to wear a jacket with.
I wear with full size boots for warmth on my legs,
I’m so happy I found this brand!
I’m an X-Large and the cloths are true to size.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SBSHERIL B.Verified BuyerI recommend this productWhat is your usual clothing size? 6What is your height? 5' 9"What is your weight? (lb) 140-160Size Purchased MPurchased For MyselfProduct Standouts Design/Style, Comfort, Fabric Quality, Fit, Ease of CareRated 5 out of 5 stars8 months agoLove it!
It makes for a great jacket over my leggings. Just the right weight and length for this tall girl!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SGSusan G.Verified BuyerI recommend this productRated 5 out of 5 stars9 months agoComfy but stylish
Very happy with this purchase. True to size.
- SASherri A.Verified BuyerI recommend this productRated 5 out of 5 stars9 months agoJacket dress
Fabulous! Simply fabulous