GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- SSSusan S.Verified BuyerI recommend this productRated 4 out of 5 stars3 months agoAdorable as a Set
What I love about XCVI, other than the cute styles, is the fact that I can go down a size to fit my slender legs, thighs, and flat butt, and the waist fits (stretched to the max) because of the elastic. Most shorts are too tight in the waist in the size that fits my legs without being way too wide. I love matching short sets, so I purchased both top and bottom together. The top by itself looks really cute with denim shorts. The little ruffle on the shorts makes them very different from the usual plain shorts- which I own many of. Unlike the other shorts I purchased, the thigh area in these is very wide for me, with lots of extra room in the stomach and butt. I was torn between the mediummand small- the smaller size was a little bit tighter in the waist. I ordered both and kept the medium. One less slice of pizza and the small size would’ve been better for me! The style is a little longer with wider legs, so they look like culottes- and my legs look like toothpicks! Both top and bottom together are very boxy, so I wear them separately. Cute but not very flattering. Not my favorite XCVI purchase.
- KBKimberly B.Verified BuyerI recommend this productRated 5 out of 5 stars8 months ago5 stars
The styling and length of these is perfect! They are light weight which is always needed in South Georgia. I bought the matching top for an adorable monochromatic outfit.