GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- ECEileen C.Verified BuyerI recommend this productSize Purchased SRated 3 out of 5 stars3 weeks agoLoved the look but…
Waist was too large on me and felt a bit stretched out-I am not an extra small size but I thought that might be the answer for the waist problem. Hope that they make an adjustment on that feature for next year.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PDPenelope D.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 weeks agoshorts
love themSizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CSClaudia S.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars2 months agoPerfect all the way around.
I liked everything about these culottes: the roomy legs. the just-right length , the fabric and most of all. the stretchy waist. Very comfy!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ESEllona S.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars2 months agoBuy for sure
The BestSizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SHSharon H.Verified BuyerI recommend this productRated 5 out of 5 stars2 months agoPerfect Length & fit.
Love the fit.
- TMTracey M.Verified BuyerI recommend this productRated 4 out of 5 stars2 months agoIggy Culotte
This is a quality product as usual from XCVI. The color, fabric, fit and material are as promised. The only drawback is the elastic on the band at the top of the culottes. It feels a bit loose and that it will lose the capacity to stay tight.
- ESEllona S.Verified BuyerRated 5 out of 5 stars2 months agoGood Purchase
The bestSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMMarlys M.Verified BuyerReviewingIggy CulotteI recommend this productRated 4 out of 5 stars2 months agoLove the color!
Love the color of these culottes but the cut was not for me. These run wider in the leg and longer than Bermuda shorts at 14 inches. The fabric and color and details are lovely and I’m sure that cut and fit would work for other figure types. Going to pass these on to a friend.
- TTressaVerified BuyerRated 5 out of 5 stars3 months agoLove these shorts!
Great shorts, great length, great fabric, great comfort, great color, great fit! Just PERFECT!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TTressaVerified BuyerRated 5 out of 5 stars3 months agoGreat culottes!
I usually prefer to wear skirts in the summer, but I thought I’d try these XCVI culottes and I LOVE them! I love the length and the fact that they’re prewashed, so there’s no worrying about how much they’ll shrink. They’re super comfortable too! I think I’ll buy another color!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5