GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- NMNora M.Verified BuyerRated 5 out of 5 stars1 month agoBonus bicycle friendly style!
I'm 5'2"so I look for cropped styles that will work for me as pants and these are ankle length . I'm a cyclist and I really dislike the tight fitting ,shiny styles that are prevalent so I'm always looking for alternatives. XCVI styles with a seam down the center front of the knee are not comfortable for riding but these are perfect because the gathering across the front of the knee acts as articulation. On a recent vacation I wore them riding in three different cities and felt great on and off the bike.As always with XCVI the colors are lovely and versatile.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KSKay S.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoLove them
These fit perfectly and are a go anywhere option. I wear them to Pilates and then to lunch. They work no matter what the day holds for me.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CCCynthia C.Verified BuyerRated 5 out of 5 stars1 month agojust like Jetters with pockets
Have Jetters and Geysers, love them both. for being 5', they hit my ankles, which I like.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- NENancy E.Verified BuyerRated 4 out of 5 stars1 month agoLoved the cropped pants but....
I loved these cropped pants, but they were too big, especially in the butt. I'm small, 5'2" 95lbs, and usually wear XXS or 00. I was just hoping I could make them work, but no.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LSLori S.Verified BuyerRated 4 out of 5 stars1 month agoCrops
I love these so much I will get another pair. Adorable and comfortable.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- DDDianne D.Verified BuyerRated 5 out of 5 stars1 month agoi luv theses pants!
the fit is great and comfortable !SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DAD. A.Verified BuyerRated 5 out of 5 stars2 months agoPerfect fit!
I love these pant. They are lightweight and stretch. They are my new favorite pants.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JPJane P.Verified BuyerRated 5 out of 5 stars2 months agoGreat pant with pockets
The Geyser crop fits well. Perfect rise for my waist and I love the pockets. The fit is similar to the Jetter crop, only with pockets.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BGBetsy G.Verified BuyerRated 5 out of 5 stars2 months agoMost comfortable
I'm enjoying the comfort of these crops as well as the color! I'm definitely glad I purchased them!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- AJAmy J.Verified BuyerRated 5 out of 5 stars2 months agoGeysers are the best!
Love it. I have them in assorted colors.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5