GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- CCclare c.Verified ReviewerI recommend this productSize Purchased MRated 5 out of 5 stars3 weeks agoVery Comfortable Jacket
This is a very comfortable, warm jacket. Wears beautifully.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CHChrystie H.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 months agoGreat jacket
Very cute and casual, but can wear to work!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DLDee L.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars2 months agoVery stylish jacket
I love this jacket so much. I love the fabric, the handkerchief hem, the pockets, and sleeves.
I can dress it up or wear like a sweat jacket but with much more style. I own a couple of the originals but especially like this fleece lining in this newer offering. Great item!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TSTheta S.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars3 months agoPerfect Navy
Own several navy skirts and pants and this goes well with all of them...love the feel and the cut...wish it came in a checker or stripped...great jacket that can be worn with tops underneath!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- TSTheta S.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars3 months agoVery pretty gold jacket
I work in a very cold environment and this jacket is perfect weight for every day. The color is unique and goes well with grey...navy or black...truly versatile and functional.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JMJan M.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars4 months agoJacket with Pizazz
Soft,cozy ĺight weight jacket. Great color.great with leggings and jeans.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ARArlene R.Verified BuyerI recommend this productWhat is your usual clothing size? 6What is your height? 5' 2"What is your weight? (lb) 120-140Size Purchased SPurchased For MyselfProduct Standouts Comfort, Design/Style, Color, FitRated 5 out of 5 stars4 months agoSweatshirt jacket
The color is beautiful. Love the flattering fit and comfy fabric. Fits true to size.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DDeeVerified BuyerRated 5 out of 5 stars5 months ago5 Stars
This fleece jacket is a favorite for casual wear. Comfortable, soft, chic, fun and easy to wear. Pockets, hood, flattering waist design, and cute handkerchief hem detail. Travels well, easy to launder, and very easy to love!!
- BLBarbara L.Verified BuyerRated 5 out of 5 stars5 months agoMy Favorite, Bought my Second
I had already bought this jacket in black, for year round wear and in white, for summer/beach, wear. I just bought my second one in black, to keep at my vacation house! It fits beautifully, giving a good shape to the wearer (I’m 5’4” and about 130 lbs and Medium is perfect). The hood is an added plus!! Great jacket!
- MEMarti E.Verified BuyerRated 5 out of 5 stars5 months agoCute & Comfy
Love everything about this jacket! XS is a perfect fit! 5’6” & 121 lbs. for reference. I will be wearing this with my XCVI Cord Leggings. Such a fun & comfortable outfit!!! And, Navy color one of my favs!!