GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- DRDoris R.Verified BuyerRated 5 out of 5 starsYesterdayBeautiful Fjord Jacket
This is the best casual jacket. The fabric is smooth and comfortable. It looks great with skirts, capris and shorts. The jacket doesn’t wrinkle. The size medium fits perfectly. I love the dark green color.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- HAHelen A.Verified BuyerRated 5 out of 5 stars4 days agoFirst jacket that I’ve worn in ages
Living in a warm climate, where you only need to wear a jacket a few weeks of the year, I am not a fan of jackets. But this one has changed my mind. It’s lightweight enough to wear everywhere, it’s nicely fitted so you don’t lose all your shape, and I love that it does not look like a blazer.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JRJulie R.Verified BuyerRated 5 out of 5 stars1 week agoPerfect fit!
Love the fit and unique style of casual but detailed with sweet thoughtfulness.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMBVerified BuyerRated 5 out of 5 stars1 week agoSuch a cute jacket!
Perfect layer for summer!SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LPLinda P.Verified BuyerRated 5 out of 5 stars2 weeks agoA fun, stylish jacket...
I love this jacket--although it's very lightweight material, so it's not going to keep you warm in cooler weather. But I plan to wear a shirt under it, so it will be perfect for a not-too-hot and not-too-cold day. Love all the fun little details on this jacket. I usually wear a small, and this fit perfectly.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CCClare C.Verified ReviewerRated 5 out of 5 stars3 weeks agoGreat Jacket
I love this jacket. It is so cute and wears very wellSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CICarlinne I.Verified BuyerRated 5 out of 5 stars3 weeks agoStylish
I have already worn this twice. Very flattering and comfortable. Washes great!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JSJoyce S.Verified ReviewerRated 5 out of 5 stars3 weeks agoGreat Usable Jacket
This is very is so versatile. I use it with pants and skirts, and in daily wear it can also be dressed up. Great style.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KJKathleen J D.Verified BuyerRated 5 out of 5 stars4 weeks agoGreat jacket
Love it. Slim fitting. I can see myself wearing this with many things.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- MSMarcia S.Verified BuyerRated 5 out of 5 stars1 month agoFjord jacket
The fjord jacket is a nice fit and great style.
It’s nice to have the shorter sleeved and lighter weight jacket for warmer weather.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5