GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- TSThea S.Verified BuyerI recommend this productSize Purchased Petite-SRated 4 out of 5 stars3 weeks agoComfy petite sweatshirt
I took a chance in this sweatshirt as it had a petite option. I wish there were more styles offered in petite. I was expecting this 3/4 sleeve to fit like a full length on me. I was pleasantly surprised that the petite was properly scaled to fit the same as the regular. Other reviews mention the tightness in the arms, but my arms are tiny so the fit is good for me.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DBDebra B.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars3 weeks agoMesh Fira pullover
I'm so glad that I got this top and the color works good for me, my Sister suggests the color, firefly pigment and love it. I'm wearing it with the Zayd leggings in fern green. Nice outfit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- DTDenise T.Verified BuyerI recommend this productSize Purchased SRated 4 out of 5 stars1 month agoSo Comfy
This is one of the most comfortable tops I own and the color blue is beautiful. I gave 4 stars because the garment is not color-fast; I had to soak my nude bra in a vinegar bath to remove the blue dye. It washed and dried beautifully; we’ll see if the color continues to bleed.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DBDeborah B.Verified BuyerReviewingFira PulloverI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoTop
Love itSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ACAnn C.Verified BuyerReviewingFira PulloverI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoLove the fabric
Fits well and feels soft and comfy on.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MZMelinda Z.Verified BuyerReviewingFira PulloverI recommend this productRated 5 out of 5 stars1 month agoBeautiful lightweight top
Great top for spring. I ordered a small and it’s pretty roomy - probably could have gotten an XS. I will definitely consider buying additional colors.
- SSSheary S.Verified BuyerI recommend this productSize Purchased MRated 4 out of 5 stars1 month agoBeautiful Summer mesh pullover
Bought both top and pants. Very flattering color. Compliments will come your way for sure!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- PBPamela B.Verified BuyerReviewingFira PulloverI recommend this productSize Purchased XSRated 4 out of 5 stars2 months agoGreat lightweight sweatshirt
Great lightweight sweatshirt for spring!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- ASAudrey S.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars2 months agoRelaxed fit
Soft fabric. Casual comfort and stylish.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LMLinda M.Verified BuyerI recommend this productSize Purchased XLRated 4 out of 5 stars3 months agoLove the style
this pullover works really well for what I needed. It is very comfortable and looks good.
I wish there was a better color choice. If there was, I would be getting more of this pullover.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5