GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- MMMaureen M.Verified BuyerRated 4 out of 5 stars2 months agoOdd color
I liked these pants but they were more like lime green in color rather than a soft yellow.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- BZBeverly Z.Verified BuyerRated 4 out of 5 stars2 months agoComfy and Soft
I purchased these in Safe Harbor and they felt so comfortable and soft, I decided to get the pants in Willow as well. Although I love the pants and did purchase the second pair, I wish they did not stretch as much as they do. The willow fit comfotably, but the Safe harbor (that I had work twice and not yet washed) are almost too big on me. I hope when I wash them they tighten up a little. I purchased them in XS. Also, I fold the waist band ove r because it is too long.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- KSKay S.Verified BuyerI recommend this productSize Purchased SRated 4 out of 5 stars2 months agoCute but...
The fabric is great and so comfortable. The only downside is the wide waistband which I find hard to keep up. If I put even a piece of tissue in a pocket I find myself constantly pulling up my pants. Other than that, I love the style, color and feel of these.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- BZBeverly Z.Verified BuyerRated 4 out of 5 stars3 months agoSofty, comfy pants
These pants are just beautiful. The color is a little deeper than pictured, but it is actually nicer than the color on the picture. The only down side is the extra wide waist band. I had to fold it over, but it was fine.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- BZBeverly Z.Verified BuyerI recommend this productRated 4 out of 5 stars3 months agoDanez Cropped Pants
I really love these pants. They are soft and comfortable and the color is nicer than the color in the picture. The waist band is too wide,but I just folded it over.
- LClorie c.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars3 months agoPants
Great fall colorSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DGDiane G.Verified BuyerRated 5 out of 5 stars4 months agoBest pants
Love these pants so much. Very comfortable and light weight even in 90 degree weather. Soft and ttsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- GGloriaI recommend this productRated 5 out of 5 stars4 months ago5 Stars
Love color and style! Very comfortable.
- ISIlona S.Verified BuyerI recommend this productSize Purchased SRated 4 out of 5 stars4 months agoI. ….kind of…..love them.
I tried 3 sizes! XS, S, M.
Wish I could have S- or XS+. If they would have had the little bit of “give” from the stretchy panel so many of the XCVI pants have, they would have been perfect. The waistband on the small is ….a bit much.
But they are cute and comfortable!SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MWMerelyn W.Verified BuyerI do not recommend this productSize Purchased SRated 1 out of 5 stars5 months agoKind of weird
The color was too yellow to be neutral and other than maybe black or white, absolutely nothing in my closet worked with them. Also the waistband was very weird.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5