GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- SLSally L.Verified BuyerRated 5 out of 5 stars8 hours agohttps://dov7r31oq5dkj.cloudfront.net/e830481f-17a6-46e1-b248-1709d3d01bdd/e96cc852-8097-43fd-9ea6-8a3678ca93a9
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- MNmara n.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 starsYesterdayGreat shorts!
I love these shorts. the only thing I would say is that I have 2 other Clarissas in Blue and grey. They fit a bit differently. But all good.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JFJennifer F.Verified BuyerRated 5 out of 5 stars3 days agoComfortable
These shorts are phenomenal. They are comfortable and look great dressed up or down. I bought them in 2 colors last year and bought 3 more colors this year!! I highly recommend.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DJDinah J.Verified BuyerRated 4 out of 5 stars1 week agoComfy cute short
This is a super comfy and cute short. But with all of this products pieces I’ve ordered in shorts and long pants, the waist is just too big. I have to open and take at least an inch of elastic out, as they tend to fall down. Still easy to wear, good fabric, and cut style.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- BDBarbara D.Verified BuyerRated 5 out of 5 stars1 week agoShorts
Love the fit and fabricSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DKDeb K.Verified BuyerRated 5 out of 5 stars1 week agoClarissa short
Great shorts. The fabric is a bit thin so need proper undergarment or a longer top.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- DKDeb K.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars1 week agoClarissa short
Love the fit. Color was as expected. Always looking for shorts with pockets.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- Rated 5 out of 5 stars1 week agoSuper soft!
I fell in love with these shorts the first time I wore them. I have since ordered 4 more pair.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- Rated 5 out of 5 stars1 week agoSoft and comfortable
The first time I wore a pair of these shorts, I loved them. I ordered 4 more pair.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
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My first time to wear a pair of these was March of 2022. I loved them so much, I ordered 4 more pair.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5