GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- MMMeagan M.Verified BuyerReviewingChastain TopI recommend this productSize Purchased MRated 5 out of 5 stars6 days agoDelicate and pretty
Such a sexy top with a full lace back. I seem to be in between sizes, usually I’m a S but that one felt tight so I got the M (in another color of course) and this one is loose. Keeping them both!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- MMMeagan M.Verified BuyerReviewingChastain TopI recommend this productSize Purchased SRated 5 out of 5 stars1 month agoOMG
I glanced at this several times, then looked closer when on sale and realized the back is all lace! I grabbed it to go with my Ismay pants and WOW. It runs smaller than usual for this brand—I’m usually a S but this is more fitted on my than is typical. Sok though!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- LFLaVonne F.Verified BuyerReviewingChastain TopI recommend this productSize Purchased LRated 5 out of 5 stars2 months agoAdorable Top
I love this top - got it go with the Ismay pants and it’s a perfect match. Love the all crocheted back and a nice amount of racy - yet classy. The lien fabric is light and airy prefect for hot summer days.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LHLynn H.Verified BuyerReviewingChastain TopI recommend this productSize Purchased MRated 3 out of 5 stars3 months agoLacy top
I thought I would love this top. Is is a top you can wear with jeans, shorts or dress up a little. I returned the top because it was shorter than appeared online. I am long waisted and the front was too short for me. I have noticed the inconsistency in sizing but customer service is absolutely wonderful and definitely works well with customers, so if there is a problem they quickly address and rectify it!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- RMRose M.Verified BuyerReviewingChastain TopI recommend this productSize Purchased MRated 5 out of 5 stars6 months agoSo comfy
This top is so elegant and understated. Love the crochet in the back. I am between a small and a medium but kept the medium so the crocheted area doesn’t get stressed. Beautiful addition to my wardrobe!SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MPMary P.Verified BuyerReviewingChastain TopI recommend this productSize Purchased SRated 5 out of 5 stars6 months agoGreat top!
I purchased this one in 2 colors. Great linen top. Lightweight and beautiful! Great for Summer!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MPMary P.Verified BuyerReviewingChastain TopI recommend this productSize Purchased SRated 5 out of 5 stars6 months agoLInen top!
Love this top! I have it in 2 colors now. lightweight and beautiful! Perfect for Summer!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5