GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- DMDr. Meagan W. M.Verified BuyerI recommend this productSize Purchased MRated 4 out of 5 stars2 months agoComfy!
Very soft fabric, unique design. Was a heavier weight than I expected so won't function as a beach coverup as I had hoped. But too nice to return :)SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- SGSusan G.Verified BuyerRated 5 out of 5 stars6 months agoSo comfortable
Love this look for travel or casual outings. Runs a bit on the larger side so may want to order a size down
- KKellyVerified BuyerRated 5 out of 5 stars7 months agoIt’s honestly perfect
I own this in black, citadel and geeen. I’m considering the flint right now and when I decide I’ll also be ordering a back up black one because I’m wearing my black one out.
- CCatVerified BuyerRated 5 out of 5 stars8 months agoI love my Brionna Zip Hoodie in Flint!
I purchased to wear for a fashion forward Fall hoodie look and I love the color!
I'm 5 '2 and wear an xs which fits perfectly! It is a great weight for Southern California and I look forward to wearing when our weather cools down!
- KKellyVerified BuyerRated 5 out of 5 stars1 year agoMy go to!
I now own this in black, citadel and green.
I wear it ALL the time and am about to purchase a back up in black.
I wear it as a dress with leggings (I’m 5’) or with jeans as a hoodie.
It’s soft and cozy.
Literally my only complaint is I need it in a hunter green and a red!
- NGNancy G.Verified BuyerRated 5 out of 5 stars1 year agoLOVE
I get compliments every time I wear it. Soft and flattering- dress it up or down.
- AGAlexis G.Verified BuyerReviewingBrionna Zip HoodieI recommend this productRated 5 out of 5 stars1 year agoComfy and flowy
Super comfy! Love the flow. It is roomy but that's the style. Love it. Got a medium and I'm 5'9 160lbs
- PWPamela W.Verified BuyerRated 5 out of 5 stars1 year agoLove this jacket
I've bought it twice in the same color, it is my all time go to!
- DSDonna S.Verified BuyerReviewingBrionna Zip HoodieI recommend this productRated 5 out of 5 stars1 year agoGorgeous, versatile Jacket
Unbelievably gorgeous jacket which is very roomy without looking sloppy. I wore it the first time out to dinner and I received several compliments. I wear a 2XL ant it runs true to size. Going to order the navy blue next.
- MMollyVerified BuyerReviewingBrionna Zip HoodieI recommend this productRated 5 out of 5 stars1 year ago5 Stars
Bought this jacket in hawthorn leaf. Love it so much I bought a backup in the navy blue. Great fit.