GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- SMSusan M.Verified BuyerI recommend this productSize Purchased LRated 4 out of 5 stars2 months agoDoesn't fit quite right
The material is lovely and so is the color but the fit is strange on me. I am keeping it because I am leaving for Mexico in a few days and don't have time to return. I would not necessarily purchase it again.SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 3.0 on a scale of 1 to 5
- THTina H.Verified BuyerRated 5 out of 5 stars4 months agoSo comfortable
Love this dress. Very comfortable and looks great on me. I’m 5’4” so was worried about it being too long but it is the perfect length. I understand what others are saying about being difficult to pull off over your chest…it is a little tight when taking the dress off and I’m small chested. But I wouldn’t change that because it fits so perfectly.
- WBWendy B.Verified BuyerRated 5 out of 5 stars5 months agoI LOVE THIS DRESS
I own it in all three colors. The fabric is delicious and the cut is adorable. I get SO many compliments and I hope it becomes available in new colors. Perfect for travel too.
- FfranVerified BuyerRated 5 out of 5 stars6 months agoGreat Color
This was bought at the end of the summer so I can't wait to wear it. The fit is really flattering. A little hard to pull over my chest but once past that, it looked really nice. The color is so pretty. The length was perfect and I am only 5 feet tall
- RRoseVerified BuyerRated 5 out of 5 stars8 months agoSuper Cute and Fun!
Bought one in the brown and the red. Muted soft colors. I wear a small in this dress, but it’s a bit tight in the chest, though it can still work for me. Easy to wash and hang dry. Love it!
- VVickieVerified BuyerRated 5 out of 5 stars8 months agoBright, casual fun!
Got the red, liked so much, got the green. Cooler to wear a dress like this in heat. Comfy and looks great! Size as expected.
- WBWendy B.Verified BuyerRated 5 out of 5 stars8 months agoI Love This Dress!
I love it so much I bought two! The material, as always, feels great against my skin and I’ve gotten an abundance of compliments on the color and style