GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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- FCfran C.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 starsYesterdaycomfortable pants
I ordered these in small sizes which I usually wear in xcvi at first but they were too loose so I returned for an xs and they are perfect. I wish they had more colors. They were out of all colors. Very flattering.SizingRated 2.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LJLinda J.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars4 days agoGreat Summer Capri
Love the fit and style.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- FfranVerified BuyerRated 5 out of 5 stars1 week agoacker pant
Just came in the mail. I love them? I am 5 feet tall so they fit me as ankle pants. I would say they run big. I was thinking of returning for the smaller size but I am thinking that I am keeping the size small. I am usually a small in xcvi. I love the waist smocking. Unfortunately I found these too late. They are out of all colors and sizes. Now the topper style is out with this feature.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JWJohanna W.Verified BuyerRated 4 out of 5 stars2 weeks agoGreat style, but run large
Love them, but they run really large. Normally wear small and they are hanging off me. Since they are sold out, going to try and shrink them a bitSizingRated 2.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- TSTheta S.Verified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars4 weeks agoPerfect fit...great look
These pants look great on. They are a cotton/linen which is perfect for Florida weather. Dressy enough for work with flats or heels and just a great fit!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MCMegan C.Verified BuyerRated 5 out of 5 stars4 weeks agoAckerman Slim Pant
I should have followed the size guide and ordered an xs. I got the small and even though they are big I can pull them off. Super cute. Nice quality.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- ENElizabeth N.Verified BuyerI recommend this productSize Purchased XSRated 5 out of 5 stars1 month agoAcker Slim Pant
Very comfortable! Great fit. Love these pants.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LALillian and Roy S.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars1 month agoGreat summer pants.
Good fit. Washed and dried well. Really like the pants.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JFJacqueline F.Verified BuyerI recommend this productSize Purchased XLRated 5 out of 5 stars2 months agoGreat look
I love the way they fit and look. Very comfortable.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- RFRebecca F.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 months agoThe best pants!
I love these pants and will order them in every color. I already have the black, navy, and charcoal; they are all staples in my wardrobe. I love that I can wear them all year long. The comfort and style are superb. I grabbed the green as soon as I saw it as these pants tend to sell out quickly. Please make them in more colors!SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5