GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
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I bought this to replace an older version that I’ve finally had to relegate to garden clothes. It’s very soft and comfortable, good fit (size M) I’m 5’7” and 150lbs. My only comment is that the fabric seems a bit on the tin side - good for coolness, but seems perhaps a bit flimsy - none the less I really like it.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- JHJan H.Verified BuyerRated 5 out of 5 stars2 months agoPerfect pullover!
This is the most comfortable sweatshirt I've ever owned! It's lightweight, roomy, falls at the hip, and is perfect for chilly (but not really cold) California mornings!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LMLinda M.Verified BuyerI recommend this productSize Purchased XLRated 4 out of 5 stars2 months agoNice fabric
This works great as a layer over my shirts fall through winter. Similar to the Maya Pullover that I have several of from a couple of years ago, that I prefer.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 4.0 on a scale of 1 to 5
- NJNancy J B.Verified BuyerRated 5 out of 5 stars3 months agoVery striking.
Love this top. I bought the pants too. Great outfit.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- LKLynn K.Verified BuyerI recommend this productSize Purchased LRated 4 out of 5 stars3 months agoUpgraded sweat
Nice, like the added darts. Not terribly flattering- good for at home use.SizingRated 1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
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I'm deducting one star just because my expectation of thermal fabric is that it would be a bit thicker and warmer. This is more of a fall top to me than a winter top for that reason.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
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So simple and so soft. This top is great for casual days or for work days. I bought 2 and I am hoping they make many more colors. Love, love, love this top!
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