Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $5 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order has shipped, you will receive a confirmation email with tracking number. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also log into your account (if you created one) and check the status of your order in order history.
If you do not receive your order by the estimated delivery date indicated by the tracking information please contact us within 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, Australia and New Zealand. Rates are available during checkout. All duties and fees are paid by customer.
If you have any other shipping questions or concerns, please email us here, and we will be happy to assist you further.