GENERAL SHIPPING INFORMATION
Your order will be shipped within 1-3 business days from order date. Orders placed by 12:00 pm PST Monday through Friday, are usually shipped the same day. We are closed Saturdays, Sundays and major US Holidays. All items ordered will be shipped together. If an item on your order becomes unavailable or is out of stock you will be notified via email prior to shipping the rest of your order. Once your order is processed for shipping you will receive a confirmation email with tracking details.
We offer Free Standard Shipping on orders over a certain amount to all US addresses by USPS Priority. Threshold amount for Free Standard Shipping is displayed on all products and in your cart. If your order falls below the threshold amount specified you will be charged $9 for our Flat Rate Shipping. If you would like expedited shipping we offer other services via UPS. You will be able to select your shipping preference at checkout.
TRACKING YOUR ORDER
Once your order is processed for shipping, you will receive a confirmation email with tracking details. (NB: Sometimes this email gets rerouted to your spam/junk folder, so please check there if you do not see it in your main inbox) You can also track your order through order history by logging into your account (if you created one).
If you do not receive your order by the estimated delivery date indicated in the tracking information please contact us no later than 7 business days of the expected delivery date.
Currently we ship to Canada, Mexico, United Kingdom, and Germany. Rates are available during checkout. All duties and fees are paid by customer.
If you would like to order from a country not listed above, please contact Customer Service, and we will try to accommodate your request.
We offer Free Returns to our US customers/addresses ONLY. This offer is not valid outside of US.
If you are not 100% satisfied with your purchase at XCVI.com, we will gladly accept returns for a refund, exchange or store credit.
You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of purchase for a refund, exchange or a store credit.
Returned products must be in the same condition you received them.
Returns received after 30 days are eligible for store credit ONLY and are subject to 15% restocking fee. Store credit issued will be based on the lowest historical selling price, factoring in any coupons, discounts, and/or promotions that may have applied.
Please note, merchandise marked as "Final Sale" may NOT be returned for exchange, refund or store credit.
To request a return or an exchange, please visit our Returns Request page.
- JCJudy C.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars2 days agoStriking!!!
If you want heads to turn, this is the dress it gets a lot of compliments. It feels great on —the colors are beautiful. I love this style. Forever a fan!!!!SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MRMary R.Verified BuyerI recommend this productSize Purchased MRated 5 out of 5 stars3 days agoColor
Love the colorSizingRated -1.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CFCarol F.Verified BuyerI recommend this productSize Purchased Petite-SRated 5 out of 5 stars4 days agoCarol
Love it!!! Perfect fit and color.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MMBVerified BuyerRated 5 out of 5 stars6 days agoLove this is in petite
It looks great in small petite, fits more like an XS, I can't wear the non petite bc the waist hits too low. Please make more colors available in small petite!SizingRated -1.0 on a scale of minus 2 to 2ComfortRated 1.0 on a scale of 1 to 5
- ACAllison C.Verified BuyerRated 5 out of 5 stars1 week agoConfident in my new LBD
Great rouching pleats. Love the weight of the material. Hides any imperfections.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- FFlVerified BuyerI recommend this productSize Purchased LRated 5 out of 5 stars1 week agoBeautiful color
So comfortable this dress is ! I am 5’6” 155 lbs and buy large because I don’t like it skin tight. Perfect dress for Florida weather where I live all year. Love this dress and have in many many colorsSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MSm. s.Verified ReviewerI recommend this productSize Purchased SRated 5 out of 5 stars1 week agoLOVE
I found this in a little desert boutique and was so happy I did and found the brand. (have already bought more on line) This dress is perfect, so comfortable and cute! It can be dressed up or down and it washed like a dream . I take a size 2-4 took and bought size small the store didn't have an extra small for me to try. It probably would have fit in XS but I don't like things to tight so this was perfect. It's going to be a great dress to travel with.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- MImyrna i.Verified BuyerRated 5 out of 5 stars1 week agoLittle black dress
Easy dress to wear out to dinner or just for a casual day shopping. Very comfortable and the fact that it’s washable in the machine makes life a lot easier I purchase this dress in black and in the sand.SizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CAClare A C.Verified BuyerI recommend this productSize Purchased SRated 5 out of 5 stars1 week agofun dress
It is a fun casual dressSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5
- CCClare C.Verified ReviewerRated 5 out of 5 stars2 weeks agoSuper Cute
This will be a great travel dressSizingRated 0.0 on a scale of minus 2 to 2ComfortRated 5.0 on a scale of 1 to 5